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Trust Amplifiers for
High-Hazard Operations

We work inside your culture, operations and procedures
to amplify trust in everyday moments — with field proven kits
your crews accept and proof your board can rely on.

SEE HOW THE 4 E's AMPLIFY TRUST
SEE OUR ENGAGEMENTS

CALIS Performance specializes in turning operational trust into a structural advantage

In high-hazard industries, significant events rarely comes from solely broken procedures, it comes from how people feel and operate within their existing culture.

Trust Amplification helps you solve this by ending the cycle of abstract initiatives and corporate theatre. We close the credibility gap between the boardroom and the frontline by making the disciplined behaviors that build trust visible, provable and repeatable.

The result is operational trust and discipline you can finally rely on—with evidence boards can defend, practices crews respect and believe in, and a system of trust that endures

CALIS 4E Trust Amplification Platform™

The heart of the CALIS methodology is its proprietary Trust Model—a repeatable framework that transforms fragile everyday conduct into visible and durable resilience. This model provides the structure for every engagement, ensuring a consistent approach while allowing for the flexibility needed to address unique client challenges. It operates in four distinct, yet interconnected, phases.

ENGAGE

We immerse ourselves in your operational reality, mapping the moments where trust is won or lost. We work collaboratively to define success, align on objectives, and build a shared understanding of the challenges and opportunities.

ENABLE

We introduce targeted tools from our Replication Toolkit™, provide hands-on coaching, and facilitate Learning Labs. This phase is focused on equipping teams with the new routines, skills, and disciplines required to amplify trust in their daily work.

EMPOWER

Crucial phase of ownership transfer where our focus shifts from direct implementation to reinforcement and support, helping teams build confidence, internalize the new practices, so they begin to lead the change themselves.

ENDURE

We help build the systems and legacy artefacts—like the Operational Proof Ledger™—so they identify and adopt the new behaviors are sustained long after our direct engagement ends.

Service Engagements Lines

We help leaders amplify systems of trust that hold under pressure

CALIS classifies trust as an operational discipline. Our work is not abstract “programs” or one-off initiatives — it is the embedding of durable routines into daily business. Each practice is clear enough for the frontline to use immediately and credible enough for the boardroom to rely on. The result: performance that survives pressure, scales across assets, and leaves evidence that boards, crews, and operators can trust.

Organizational Culture Development

Comprehensive, asset-wide engagements co-designed with you to meet your unique needs and make trust a managed, operational capability. This service line utilizes the full Engage, Enable, Empower, Endure Trust model to address systemic challenges. We provide a broad selection from our toolkit, including our CALIS Replication Toolkits, to ensure changes are sustainable and scalable. This is the solution for organizations seeking to build an enduring, provable high-trust culture from the ground up.

Leadership Coaching Programs

Targeted coaching programs for executives, managers, and frontline supervisors. We focus on equipping leaders with the specific skills to amplify trust, foster psychological safety, and drive performance. Key areas of development include enhancing emotional intelligence and building the confidence to actively seek out bad news, creating an environment where problems are surfaced and solved early. This engagement often concentrates on the Enable and Empower phases of our 4E Trust Model, providing leaders with the tools to champion high-trust behaviors.

Learning Labs

Bespoke workshops and training modules designed to address specific team-level challenges. These are practical, hands-on sessions that install a particular skill or routine (e.g., effective handovers, balanced meeting contributions). Learning Labs can be delivered as standalone solutions for acute scenarios or integrated into larger culture or coaching engagements to accelerate adoption. These are practical, hands-on sessions that move beyond theory, using realistic scenarios and direct feedback to install a particular skill or routine until it becomes a consistent behavior.

Human Performance Improvement (HPI)

Human Performance Improvement moves beyond individual training to re-engineer the work itself. Our approach redesigns tasks, tools, and systems to make safe and effective work the default, embedding resilience where it matters most. We partner with you to create a bespoke Behavioral Framework or to imbed and amplify your existing one, ensuring that your operational processes and your team’s behaviors are aligned for a work environment engineered to minimize human error and maximize reliable performance.

Precision Diagnostics & Behavior Profiling

Provides a clear diagnosis of your team’s operational and behavioral health. We replace confusing reports with our proprietary Trust Dials™, a system that translates modern assessment data into clear, actionable insights. Leaders can instantly see strengths and vulnerabilities in areas like collaboration, decision-making, and strategic alignment. This data-driven approach removes guesswork, empowering leaders to address the right problems at the right time to enhance team cohesion and performance.

Quality Over Quantity

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High Hazard Industry Performance Specialists

CALIS works where the stakes are highest — energy, infrastructure, resources, and industries where failure is not theoretical. Our role is to embed systems of trust that hold 
under pressure and scale across the enterprise.

Oil & Gas

Maritime

Mining

Construction

Logistics

Utilities

Petrochemicals

Rail Transportation

What Are Your Leadership Challenges?

As a leader, how do you gain understanding that your people are making informed decisions?

At CALIS we support your organization to live your values which creates a learning environment for all your people to perform at their highest level. 

As a VIP visitor do you ever feel like a king/queen with everything pristine (walkways freshly swept & painted, everything in its place, PPE worn correctly, etc).

Over the years, the well know ‘black bag exercises’ have been happening prior to a VIP visit. CALIS teams support site managers to reframe their role in these visits, supports the teams to have difficult but important conversations that, at the end of the day serve the purpose of the VIP visits.  

Are your leadership visits done and seen as box ticking where senior leaders prioritize their normal daily activities (virtual calls etc) or do you spend time getting to know your people and to better understand their reality?

We design bespoke Learning Lab workshops, group activity sessions and 1:1 coaching to support visitors to your asset where they are welcomed in every area and get valuable touch time with the people at the valve. 

Following an incident how do your teams learn from this to ensure effective decision making in the future?

 CALIS Replication Kits are designed to instill Operational Discipline, driving Emotional Intelligence within decision making to ensure policy & procedures are at the forefront of any decisions and not left to a belief-based decision (it worked out for us in the past type thinking). 

It’s easy to say, “I have an open-door policy”. How do you ensure people tell you not just what you want to hear but what you need to hear?

CALIS coaches work with your leaders to create a Psychological Safe environment so that leaders are seeking the information they need to gain reassurance. 

What does mentoring outside the task look like in your world (organization)?

CALIS teams use our values of Collaboration, Care & Adaptability to amplify Trust within your teams to ensure that conversations are of the heart and people feel supported given the ever-changing environments we operate in. 

When promoting from within the organization how do you know you are getting the right candidate for the job? Is this decision based on technical skills and experience?

Through coaching we assist people to ‘hold a mirror’ to themselves and see how they potentially come across others. This helps people stop and think prior to reacting. 

What is more important to your organization, ‘What gets done’ or ‘how it gets done’?

CALIS coaching supports various aspects of your daily operations to ensure the ‘how’ is captured and made repeatable while taking precedence of the ‘what’. 

How do you know your internal auditing system is a true reflection of reality?

CALIS support teams and individuals to dig deeper and not just scratch the surface while undertaking these check & balance inspections. This assists in creating a true reflection of what is going on. 

What is the real value you and your team get from the Annual Performance Appraisals process?

CALIS engages with leaders to understand their role in people development arena, enabling them with tools and techniques that will consistently improve their team’s performance. 

OUR APPROACH

CALIS Amplifies Performance by Making Operational Trust Tangible Visible Dependable Repeatable Replicable Measurable Reliable

CALIS works alongside leaders and crews to embed Operational Trust Amplification™ directly into daily routines. Every step is grounded in field reality, scaled through enterprise systems, and measured by durability.

Amplifying Operational Discipline

Resilience is often miscast as fragile — dependent on vigilance, motivation, or culture. CALIS reframes it as a design discipline, engineered into operations. By shifting the lens from hope to systematic, provable reliability, CALIS makes resilience visible, repeatable, and defensible.

Maximising Operational Clarity

High-hazard industries often operate in “two worlds, one business”: boardroom intent vs. frontline execution. CALIS bridges this gap by making directives clear and transferable, so leadership’s strategy lands intact in the field — while frontline realities are surfaced visibly back to the board.

Translating Belief Into Action

Values on posters alone don’t prevent incidents. We start with the foundation you’ve already built, focusing on the authentic values alive in your organization. CALIS helps translate these core beliefs into observable, repeatable routines, transforming a soft asset (values) into a hard control (behaviours). These actions can be evidenced and scaled, closing the credibility gap between leadership’s words and the workforce’s lived reality.

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Places We’ve Worked

About CALIS Performance:

Amplifying trust into a company asset.

CALIS Performance is a consulting organization focused on providing customized solutions aimed at developing organizational culture and human performance within companies operating in high-hazard industries. Our expertise lies in transformational consulting and coaching, leveraging deep insights into client cultures to turn their insight into impact and improve performance.

Our competitive advantage is rooted in our extensive experience and understanding of high-hazard industries and our commitment to immersing ourselves in our clients’ challenges during our engagement. By integrating technology and processes, we are equipped to deliver data-driven insights that significantly enhance leadership effectiveness, impacting the business positively. We strive to build long-term partnerships with clients, ensuring our solutions are not only effective but also sustainable.

39

years of combined experience in high-hazard operations

10

High-hazard sectors we understand

25

active in countries worldwide
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What We Do

Our Mission

Meet The Team

Trust Amplification Case Studies

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Case Study 1Commercial

Case Study 1

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Case Study 2CommercialRemodel

Case Study 2

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Case Study 3Residential

Case Study 3

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“When CALIS came on board in 2022 as ‘boots on the ground’ with no real guidance or task list, the team showed role-modelled independence, self-motivation, and proactivity. They made some great connections and nudged many of our leaders (and Coaches) in the right direction, for which we are incredibly grateful. Thank you for the perseverance, insight, and support the team has shown me and the broader group over this time!”

Joanne SorleySafety Manager & Human Performance - Psychologist at Anglo American Australia

What’s Stopping Your Team from Doing Their Best Work?

See How We Can Amplify Your Trust

Install habits that crews own and leaders stand behind—without adding bureaucracy. CALIS turns intent into daily discipline for high-hazard operations.

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